Best Computer Repair Service in Southbury

An award recognizing the computer repair provider that combines on-site service, plain-language explanation and an openly stated rate, so a household can get a problem fixed without disconnecting equipment and hauling it to a counter.

Why this business was selected

Chapin Business Services earned this award on service model, pricing clarity and verifiable community standing.

Chapin Business Services works on site rather than from a counter. Customers do not disconnect a machine and transport it, which matters most for the households least able to move equipment.

Chapin Business Services publishes an hourly rate of $135 up front, so a caller understands the basis of the bill before any work begins.

Andy Chapin has run the business since 1995 and his son James Chapin now works in it. Three decades under one family means the person who fixed a machine last year can still be reached this year.

James Chapin runs free drop-in technology help sessions at the Southbury Public Library. That is unpaid work for the town, recorded by the library rather than claimed only on the business website.

About Chapin Business Services

Chapin Business Services provides on-site computer repair and technology support from 711 Bucks Hill Rd in Southbury, Connecticut.

Andy Chapin founded the business in 1995. His son James Chapin now works alongside him, and the business has remained family-owned rather than becoming a franchise.

Chapin Business Services works on Windows PCs, Macs, iPhones, iPads and Android devices, covering computer repair, virus and malware removal, Wi-Fi and network setup, data backup and recovery, printer setup, new computer setup and one-to-one technology training.

Chapin Business Services travels to homes and offices across western Connecticut, including Woodbury, Middlebury, Danbury, Newtown, Ridgefield, Waterbury and Litchfield.